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Case Study: How a Local Maryland Church Cut Their Document Costs by 30% with C&C Office Solutions
- C&C Office Solutions
- 12 minutes ago
- 3 min read
For small to medium-sized businesses and non-profits across Maryland, managing operational expenses is a constant balancing act. Every dollar saved on overhead is a dollar that can be reinvested into growth, mission, or serving the community. One of the most overlooked, yet significant, expenses is document management—printing, scanning, copying, and faxing.
This was the exact challenge facing a vibrant, mid-sized parish in the Baltimore area. Like many organizations, their document workflow was a patchwork of outdated devices and inefficient processes.
This case study explores how their strategic partnership with C&C Office Solutions, a Maryland-based provider of Toshiba office technology, led to a remarkable 30% reduction in their document-related costs and a major boost in office productivity.
The Challenge: Spiraling Costs and Inefficient Workflows
The administrative team was struggling. Their office was equipped with a collection of aging desktop printers and a standalone copier that had seen better days. Their challenges were multifaceted and frustratingly common for many Maryland organizations.
Outdated Equipment and Unpredictable Expenses The church was juggling four different desktop printers and one large, aging copier. This meant purchasing multiple types of expensive toner cartridges, dealing with frequent paper jams, and facing unexpected repair bills. Their monthly printing budget was unpredictable and consistently higher than it should have been. Staff wasted valuable time troubleshooting device errors instead of focusing on their ministry work.
Security and Confidentiality Concerns As a church, they handle sensitive information daily, from member directories and pastoral notes to confidential financial donation records. Their existing setup offered no real document security. Printed documents could be left unattended on any of the printers, posing a significant confidentiality risk. There was no way to track who was printing what, leaving them vulnerable.
The Solution: A Strategic Partnership with C&C Office Solutions
Realizing their current system was unsustainable, the church’s leadership team reached out to C&C Office Solutions. They weren't just looking for a new machine; they needed a comprehensive solution tailored to their specific needs.
A Comprehensive Document Assessment The first step wasn't a sales pitch. The team from C&C Office Solutions conducted a thorough, no-obligation assessment of the church’s existing workflow. They analyzed their print volume, identified bottlenecks, and calculated their true cost-per-page. Being a local Maryland company, C&C understood the operational landscape and could provide a truly personalized consultation.
Implementing the Toshiba e-STUDIO MFP Based on the assessment, C&C recommended consolidating the church’s fleet of devices into a single, powerful Toshiba e-STUDIO Multi-Function Printer (MFP). The chosen model provided:
All-in-One Functionality: High-quality printing, rapid scanning, copying, and faxing in one centralized hub.
Lower Cost-Per-Page: The new Toshiba MFP dramatically lowered the cost of each page printed compared to their old desktop printers.
Advanced Security: C&C implemented user authentication, requiring a simple PIN code at the device to release a print job. This ensured that sensitive documents were never left unattended.
Managed Print Services: Under a simple, predictable monthly plan, all service, maintenance, and toner supplies were included. Toner is automatically shipped before it runs out, eliminating last-minute supply runs and downtime.
The Results: Tangible Savings and Enhanced Productivity
The transition to the Toshiba MFP, guided by C&C Office Solutions, yielded immediate and impressive results.
“The difference was night and day,” says Sarah Miller, the Office Administrator at the church. “Before, we were constantly putting out fires. Now, everything just works. The team at C&C handled the installation and training seamlessly, and their support has been fantastic.”
A 30% Reduction in Document-Related Costs Within the first quarter, the church’s finance committee confirmed a 30% reduction in their total document expenses. The savings came from eliminating the need for multiple toner types, lower energy consumption, and the predictable, all-inclusive service agreement that erased surprise repair costs.
Streamlined Operations and Fortified Security Staff no longer waste time on printer issues. The high-speed scanning feature has made digitizing records and archiving financial documents effortless. Most importantly, the user authentication feature provides the church leadership with peace of mind, knowing that confidential information is secure.
Is Your Maryland Business Overspending on Document Costs?
This story is not unique. From law offices in Annapolis to contractors in Baltimore and small businesses across the state, inefficient document management silently drains resources.
If your office is struggling with multiple old printers, unpredictable supply costs, or security concerns, it’s time for a change. A modern Toshiba MFP, backed by the local expertise and proactive service of C&C Office Solutions, can transform your workflow and your bottom line.
Ready to see how much your organization can save?
Contact C&C Office Solutions today for a complimentary document workflow assessment for your Maryland business.
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